I had a pleasant stay at Nh Collection Berlin Mitte Am Checkpoint Charlie, enjoying its excellent central location near major attractions. The staff were incredibly helpful, especially when I needed an early check-in for my family. However, my room had its issues; the air conditioning didn't work effectively, making it stuffy at times, and the housekeeping could have been more thorough. Overall, it was a nice experience but with some concerns.
Rooms
6.0
My junior suite was spacious and clean, but the seating arrangement was impractical with the TV facing the bed and somewhat uncomfortable furniture. The air conditioning didn't seem to work properly, making the room stuffy during my stay.
Service
8.0
The staff were consistently helpful and friendly, addressing my requests promptly. However, I had some trouble with the key card that required multiple replacements, which was a bit frustrating.
Location
10.0
The hotel's location is superb, just minutes away from key tourist spots like Checkpoint Charlie and easy access to public transport. This made it very convenient for exploring Berlin.
Dining
10.0
I was impressed by the breakfast offering, boasting a variety that catered to every taste, including fresh honeycomb. It truly set a positive tone for my day.
Facilities
6.0
Though the hotel had good amenities, including a bar area and room service, I faced cleanliness issues in my room which detracted from the overall experience.
Theodore
United Kingdom,
January
2025
6.2/10
My stay at Nh Collection Berlin Mitte Am Checkpoint Charlie had its ups and downs. The location was perfect, making it easy to explore major attractions; however, my experience with the customer service left much to be desired. The breakfast was quite good, offering a variety of options, but my room did not match the booking I had made, leading to a frustrating check-in process.
Rooms
5.0
I ended up in a room that didn’t match the family room with terrace I had booked. Instead, I was given a Mood room, which felt significantly smaller. To top it off, the room wasn’t exactly cozy due to its layout and I had to deal with unpleasant heating issues.
Service
5.0
Service was hit or miss. While I found some staff to be friendly, the overall experience was marred by the confusing check-in process and the lack of follow-up on my room issue. It felt like they were not attentive to my needs, especially when it came to resolving the room issue quickly.
Location
9.0
The hotel’s location was fantastic, just a short walk to Checkpoint Charlie and other central sites. I loved how everything was within walking distance and public transport was easily accessible, which made exploring the city super convenient.
Dining
7.0
Breakfast was quite impressive, offering a good selection of cereals, pastries, and made-to-order omelets. It was a great way to start each day, though I found the in-house dining options to be a bit pricey for what they offered.
Facilities
5.0
The hotel provided various amenities, including coffee-making facilities in the room, which I appreciated. However, the internet access was troublesome, as the speed was inadequate and required additional registration that I found inconvenient.
Jessica
United Kingdom,
October
2024
6.0/10
My stay at Nh Collection Berlin Mitte Am Checkpoint Charlie was nice for its fantastic breakfast selection and central location, just a short walk from Checkpoint Charlie. However, I found the air conditioning inadequate, leaving my room uncomfortably warm at night. While the staff were friendly and helpful, other issues like WiFi problems and inconsistent housekeeping detracted from my overall experience.
Rooms
6.0
The room layout was spacious, but the air conditioning unit failed to provide cool air, making for some uncomfortable nights. I appreciated the cleanliness and modern furnishings, though the beds had separate covers rather than a queen size.
Service
6.0
The staff were friendly and eager to help. However, when I raised concerns about the air conditioning, the response was lacking, which led to a frustrating experience.
Location
9.0
The hotel's location was ideal, close to major attractions with easy access to the U-Bahn, making sightseeing very convenient.
Dining
8.0
Breakfast was a highlight, offering a variety of options including fresh juices and a selection of fruits, which I really enjoyed. However, other food services were somewhat disappointing, given the high expectations.
Facilities
6.0
The amenities were decent, with coffee and tea available in the room. The pricing for bottled water and snacks seemed excessive, though.
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Nh Collection Berlin Mitte Am Checkpoint Charlie Hotel08.06
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09.06.2025